Stay up to date on resources and guidance for delivering housing services in response to COVID-19.

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Training Materials

Upcoming Trainings

  • It’s Not Always Physical

First Step
Wednesday, June 14th from 1 pm to 3 pm

  • 911 Isn’t Always the Answer

First Step
Wednesday, July 12th from 1 pm to 3 pm

  • Barriers to Justice

First Step
Wednesday, August 9th from 1 pm to 3 pm

  • Mediation Training 

Lakeshore Legal Aid

An interactive mediation training facilitated by Mario Azzi, Supervising Attorney at Lakeshore Legal Aid. Mediation is an essential skill and tool we can use to help support our participants in maintaining housing stability. Attendees will have the opportunity to develop and practice their mediation skills, so they can feel confident as they navigate resolving potential conflicts between tenants and their landlords.

Wednesday, June 28th from 9:30 to 11:00 am



Training Library

Trauma-Informed Care 

  • Center for Health Care Strategies Trauma Informed Care (Learn more | Quiz)
  • PCADV Survivor Driven Trauma Informed Services and Rapid Rehousing (Learn more)

Motivational Interviewing

  • SAMHSA Motivational Interviewing Resources (Learn more)
  • Strengths-Based Coaching (Link to come)
  • OARS (Link to come)

Fair Housing and Equal Opportunity

  • HUD The National Fair Housing Training Academy Resource Library (Learn more
  • HUD Fair Housing and Equal Opportunity Table Talk Series (Learn more)

Cultural Competence

  • SAMHSA Cultural Competency Trainings and Resources (Learn more)

Equal Access

Racial and Ethnic Diversity

  • NAEH Centering Racial Equity in the Work to End Homelessness (Learn more)


Ensuring Families Are Not Separated

  • MCAH Understanding the McKinney Vento Act (Learn more)

Advancing Domestic Violence Housing Protections and Safety Planning

  • Violence Against Women Act (Learn more)
  • Understanding Survivors’ Experiences (Learn more)
  • Legal Protections for Survivors (Learn more)
  • MCAH / MCEDSV Understanding the Violence Against Women Act (Learn more)
  • MCAH Serving Survivors of Human Trafficking (Learn more)
  • Women’s Advocates Interconnectedness of Domestic Violence and Homelessness (Learn more)


  • The Trevor Project Sharing Space (Learn more)
  • True Colors United LGBT Youth Homelessness 101 (Learn more)
  • Point Source Youth Solutions to End Youth Homelessness (Learn more)

More Resources